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Senior Lecturer II Operations & Information Management
PhD Management Science, University of Massachusetts, Amherst, 1994
MSc Industrial Engineering and Management , Technion Israel Institute of Technology, Haifa, Israel, 1987
BSc Computer Science and Information Systems Engineering, Technion Israel Institute of Technology, Haifa, Israel, 1985
Senior Lecturer, University of Massachusetts Amherst, 9/2010-Present
Lecturer, University of Massachusetts Amherst, 9/2004-8/2010
Mount Holyoke College Summer SEARCH program Instructor, 2004-2008
Mount Holyoke College Visiting Assistant Professor, 2002-2003
On-line Education and Technology Supported Learning
Management and Governance of Information Systems
Strategic Management of Innovation and Technology
Business Analytics and Knowledge Management
Mathematical Modeling of Business Applications
Quality Management and Process Improvement
Barone, J., & Shmerling, S. 2013. Strategically Using IT Resources in Health Care. Physician Executive, 39(1), 56-63.
Shmerling, S. & Peters, L.M.L. 2012. Virtual Teaming in Online Education: Does It Work? In Wang, S. and Harrison, Y. (Eds.), Cases on Formal, Non-Formal, and Informal Online Learning: Opportunities and Practices. IGI Global Publishing. Pgs. 1-18.
Peters, L., Shmerling, S., & Karren, R. 2011. Constructivist Pedagogy in Asynchronous Online Education: Examining Proactive Behavior and the Impact on Student Engagement Levels. International Journal on E-Learning, 10(3): 311-330.
Shmerling, S. & Moyano Camihort, K. 2011. Models for Effective Collaborative Learning: Student-to-Student Mentoring. NEFDC Exchange, 22(2): 11-15.