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Li, X.,Ma, E., & Qu, H. Knowledge Mapping of Hospitality Research—A Visual Analysis of Citespace, International Journal of Hospitality Management. Ma, E., Qu, H., Wei, X, & Hsiao, A. Conceptualization and Operationalization of an Altruistic and Egoistic Continuum of OCB Motivations. Journal of Hospitality and Tourism Research.
Hsiao, A., Auld, C., & Ma, E. Impacts of Ethnic Diversity Levels on Employee Behaviours. International Journal of Hospitality Management.
Ma, E., Qu, H., & Wilson, M.The Affective and Dispositional Consequences of Organizational behavior: A Cross-cultural Study. Journal of Hospitality and Tourism Research.Ma, E., Qu, H., Wilson, M. & Eastman, K. Modeling OCB for Hotels: Don’t Forget the Customer! Cornell Hospitality Quarterly.
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